FAQs
How can I make a reservation?
Reservations are made online through our booking platform. Just choose the accommodation, select your dates, and confirm your booking in a few minutes.
Do the accommodations provide bed linens, towels, shower gel, and shampoo?
Yes, all accommodations include bed linens and towels, but only some provide shower gel and shampoo.
Is breakfast included?
Some accommodations include breakfast, while others don’t. This information is always listed in each property’s description.
Is smoking allowed anywhere in the accommodation?
Smoking is not allowed inside the accommodation. But you’re free to smoke in all outdoor areas.
What are the cancellation policies?
Guests can cancel their reservation up to 30 days before the check-in date.
What does Ponta Negra Azores do?
In short, we help property owners increase their income with local accommodation management solutions, while reducing their workload. We take care of the daily operations of your Airbnb, Booking, and other short-term rental platforms — including everything related to your listings, a fully synced calendar, photography, pricing management, 24/7 guest communication, cleaning, laundry, toiletries, and guest check-ins and check-outs.
Where does Ponta Negra Azores operate?
We operate on Terceira Island, in the Azores archipelago, specifically in the parishes of Altares, Biscoitos, Cinco Ribeiras, Lajes, Santa Cruz (Praia da Vitória), and Serreta.
How can I start working with you?
It’s simple: get in touch with us through the form or by phone, and we’ll schedule a visit to your property. From there, we handle the whole process.
What services are included in local accommodation management?
We take care of everything — from online promotion to cleaning, maintenance, and guest communication.
Do I need to be present for check-ins/check-outs?
No. Our operations team handles all check-ins and check-outs, ensuring everything runs smoothly, with professionalism and friendliness.